{"id":22488,"date":"2020-11-03T18:48:17","date_gmt":"2020-11-03T18:48:17","guid":{"rendered":"https:\/\/whisper.alkali.cloud\/?page_id=22488"},"modified":"2026-08-21T21:23:27","modified_gmt":"2026-08-21T21:23:27","slug":"warranty-information","status":"publish","type":"page","link":"https:\/\/www.cellarcool.com\/warranty-information\/","title":{"rendered":"WARRANTY INFORMATION"},"content":{"rendered":"

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Warranty Overview<\/h2>\n

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Our Self-contained units have a limited 2-year parts & up to an additional (6) month grace period for installation \/ 5-year compressor warranty at their date of purchase. Split Systems only have a limited 2-year parts and labor with up to an additional (1) year grace period for installation warranty upon the completion and approval of the warranty checklist. All warranty claims must be filed directly through CellarCool customer service ((209)636-2605 <\/a>) or through our convenient digital warranty checklist. We provide warranty repairs at our manufacturing facility in Stockton, CA or, with prior permission from CellarCool, by a licensed HVAC\/R technician. In the event a unit is not reparable in the field, and is still under warranty, we will cover shipping costs (excluding customs fees and duties). The limited warranty applies only to wine cooling units purchased from the factory or an authorized dealer. Damage caused by others or beyond the control of CellarCool, shall not be considered defects in material or workmanship and is not covered by the warranty. The limited warranty does not cover any parts or labor to correct any defect caused by negligence, commercial use, accident, maintenance, installation, service\/repair, or improper use. View the complete Warranty \/ Terms & Conditions<\/a>.<\/p>\n

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Digital Split System Warranty Checklist<\/h2>\n

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PLEASE NOTE:<\/strong> In order to activate the warranty for split system units, a Product Warranty Checklist must be submitted and approved<\/strong> by CellarCool.<\/p>\n

This checklist can be\u00a0printed<\/a> out, completed, and emailed to support@cellarcool.com<\/a>, or submitted through the online form<\/a> below.<\/p>\n

[\/vc_column_text][vc_empty_space height=”35px”]\n SUBMIT DIGITAL WARRANTY CHECKLIST<\/span>\n <\/a>[vc_empty_space height=”45px”]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row content_aligment=”center” css=”.vc_custom_1631834231554{padding-top: 75px !important;padding-bottom: 75px !important;background: #000000 url(https:\/\/www.cellarcool.com\/wp-content\/uploads\/2021\/08\/CellarCool_Banners_4.jpg?id=41876) !important;}”][vc_column][vc_column_text]<\/p>\n

Have More Questions?<\/h3>\n

Contact Our Customer Service Team.<\/h2>\n

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[vc_row content_aligment=”center” css=”.vc_custom_1629424417707{padding-top: 70px !important;padding-right: 7% !important;padding-bottom: 40px !important;padding-left: 7% !important;}”][vc_column width=”1\/2″][\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row][vc_row content_aligment=”center” css=”.vc_custom_1631834231554{padding-top: 75px !important;padding-bottom: 75px !important;background: #000000 url(https:\/\/www.cellarcool.com\/wp-content\/uploads\/2021\/08\/CellarCool_Banners_4.jpg?id=41876) !important;}”][vc_column][vc_column_text] Have More Questions? Contact Our Customer Service Team. [\/vc_column_text][vc_empty_space height=”25px”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-22488","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nWARRANTY INFORMATION - CellarCool\u00ae<\/title>\n<meta name=\"description\" content=\"One stop shop for all your warranty information support needs. View, and submit all your critical warranty documents in one place. 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