{"id":22393,"date":"2020-10-28T20:47:59","date_gmt":"2020-10-28T20:47:59","guid":{"rendered":"https:\/\/whisper.alkali.cloud\/?page_id=22393"},"modified":"2024-10-21T21:20:38","modified_gmt":"2024-10-21T21:20:38","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.cellarcool.com\/terms-and-conditions\/","title":{"rendered":"TERMS & CONDITIONS"},"content":{"rendered":"

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Overview<\/strong><\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422385912{padding-right: 2% !important;padding-left: 2% !important;}”]PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR CellarCool Cooling System. INSTALLING YOUR CellarCool Cooling System INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE, YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

1. Acceptance of Terms and Conditions<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422460189{padding-right: 2% !important;padding-left: 2% !important;}”]Use and installation of a CellarCool Cooling System assumes that the consumer, (\u201cuser\u201d) fully accepts and agrees to the Terms and Conditions set forth in this document. These Terms & Conditions also state that by signing and returning this document, you are certifying you have read, understand and agree to our Terms & Conditions as well as our Owners Manual. The Owner\u2019s Manual is shipped with each unit and if another copy is needed, replacement copies can be downloaded from the company website (www.CellarCool.com) or by contacting CellarCool directly for a new copy. CellarCool reserves the right, in its sole discretion, to change its Terms & Conditions at any time, for any reason, without notice.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

2. Product Installation<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422491087{padding-right: 2% !important;padding-left: 2% !important;}”]Subject to these Terms and Conditions, when the user purchases a CellarCool Cooling System, the user agrees to read and follow the required installation procedures set forth by CellarCool for proper use and installation of the Product. (a<\/strong>) It is highly recommended that you obtain the assistance of a wine storage professional. (b<\/strong>) Failing to address all of the variables associated with proper installation will cause the unit to operate incorrectly and limit its ability to cool and the longevity of the unit itself. (c<\/strong>) The warranty card must be returned to CellarCool, the manufacturer, to ensure registration guaranteeing the full warranty period is granted. Failure to register the Product within thirty (30) days of installation may result in a loss of warranty. (d<\/strong>) The user is responsible for the full costs of installation and any additional parts required for the proper and complete installation of the Product. (e<\/strong>) The CellarCool Cooling System cannot operate at its optimum capacity if airflow is constricted by ducting or venting the exhaust side of the unit into a location with inadequate ventilation.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

3. Product Warranty Information<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1727299465758{padding-right: 2% !important;padding-left: 2% !important;}”]If a problem arises with your CellarCool system during the warranty period, you must contact CellarCool Customer Service for warranty coverage and repairs.<\/p>\n

Removing the rivets from the unit with out authorization from the manufacturer will VOID the warranty. Please contact a Customer Service Representative for assistance before beginning work on a CellarCool unit that is still under the two (2) year manufacturer warranty.<\/p>\n

For Cooling Systems returned to CellarCool following warranty guidelines, CellarCool warrants this Product against defects in material or workmanship as follows: (a) LABOR: For a period of two (2) years from the date of purchase & up to an additional (6) month grace period for installation on self-contained systems and a (1) year grace period for split systems. If this Product is determined to be defective after undergoing customer service troubleshooting, CellarCool will repair or replace the Product, at its option and discretion, at no charge to the customer. After the Warranty Period, the customer is responsible for ALL labor and freight charges. (b) PARTS: CellarCool will supply, at no charge, new or rebuilt replacements parts in exchange for defective parts for a period of two (2) years. (c) FREIGHT: During the first twenty-four months from the date of purchase & up to an additional (6) month grace period for installation on self-contained systems and an (1) year grace period for split systems, CellarCool will cover freight for the repair of units UNDER WARRANTY to customers within the continental United States and Canada.<\/p>\n

This warranty does not cover cosmetic damage caused during installation or damage due to acts of God, accident, misuse, abuse, negligence, or modification of, or to any part of the Product. This warranty does not cover damage due to improper operation or lack of proper maintenance, connection to improper voltage supply, or attempted repair by anyone other than a CellarCool approved technician to service the Product. This warranty does not cover Products sold AS IS or WITH ALL FAULTS. This warranty is valid only in the United States and Canada.<\/p>\n

Proof of purchase in the form of a bill of sale or receipted invoice, which is evidence that the Product is within the warranty period, must be presented to obtain warranty service. This warranty is invalid if the factory-applied serial number has been altered or removed from the Product.<\/p>\n

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. CELLARCOOL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.<\/p>\n

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

4. Maintenance<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422551819{padding-right: 2% !important;padding-left: 2% !important;}”]It is the user\u2019s responsibility to clean off any accumulated dust, lint, or other debris from the front and rear intake grills. This will restrict the airflow and may affect the unit\u2019s ability to function properly. Periodically cleaning the unit\u2019s vents will help assure maximum cooling efficiency.\u00a0 The drain tube must also be checked and kept clean and free of debris and mold to maintain proper performance.<\/p>\n

Mold is a natural living organism in the environment. It exists in the air in the form of microscopic spores that move in and out of buildings through doors, windows, vents, HVAC systems and anywhere else that air enters. Once it is discovered, mold must be addressed quickly and appropriately. Delayed or improper treatment of mold issues can result in costly and reoccurring repairs. If you suspect you have a mold problem, it is always best to hire a qualified and experienced mold remediation specialist.<\/em>[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

5. User Costs and Responsibility<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422578722{padding-right: 2% !important;padding-left: 2% !important;}”]The following items are not covered under warranty and are the sole responsibility of the user.<\/p>\n

(a<\/strong>) The user is responsible for the costs of ALL initial installation costs, including but not limited to labor costs and the cost of any additional parts necessary to complete the installation. (b<\/strong>) The user is responsible for the costs incurred for installation and removal of the product or any part thereof unless it is has been defined as a warranty repair PRIOR to the work being performed. (c<\/strong>) Purchasers (users) are reminded that they should satisfy themselves that the product they are purchasing is suitable for their needs and requirements and no responsibility will be placed with CellarCool for their decisions. (d<\/strong>) It is the user\u2019s responsibility to secure safe haven\/storage for ANY AND ALL items that are being kept and stored in the user\u2019s wine cellar. CellarCool takes no responsibility for the safety and preservation of the aforementioned items in the event that the environment becomes unsuitable to maintain a proper storage environment.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

6. State Sales Tax<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1729545620669{padding-right: 2% !important;padding-left: 2% !important;}”]CellarCool only collects sales tax for orders shipped within the States of California and Washington, but this is not limited to state sales tax in CA and WA.<\/span> However, you may be liable for sales tax to your state on the merchandise you receive.\u00a0 You may want to check with your state\u2019s tax authority for \u201cuse tax\u201d regulations.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

7. Customer Service<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422624036{padding-right: 2% !important;padding-left: 2% !important;}”]CellarCool customer service department is available Monday through Friday, from 8:00 a.m. to 4:00 p.m. PST and is reachable by calling 1.855.235.5271\u00a0during the previously mentioned business hours.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

8. Trouble Shooting<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422646014{padding-right: 2% !important;padding-left: 2% !important;}”]The customer service department is available to answer any questions or inquiries regarding our Product as well as to assist in doing basic and primary trouble shooting for any problems with our Product.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

9. General Provisions<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422666585{padding-right: 2% !important;padding-left: 2% !important;}”](a)\u00a0Construction and severability. Every provision of these Terms and Conditions will be construed, to the extent possible, so as to be valid and enforceable. If any provision of these Terms and Conditions so construed is held by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision will, to the extent so held, be deemed severed from these Terms and Conditions, and all other provisions will remain in full force and effect. (b)\u00a0Governing Law\/Choice of Forum.\u00a0 The laws of the State of California (without regard for conflicts of law) shall govern the construction and enforcement of these Terms and Conditions, except that the Terms and Conditions shall be interpreted as through drafted jointly by CellarCool and the Purchaser.\u00a0 Any dispute will be resolved in a state or federal court situated in the County of Santa Clara, State of California, and the Purchaser hereby irrevocably submits to the personal jurisdiction of such courts for that purpose. (c)\u00a0Entire Agreement\/No Waiver. These Terms and Conditions and the Limited Warranty incorporated herein by reference set forth the entire agreement between the parties and supersede all prior agreements or understandings, both written and oral, between the parties regarding the subject matter of this the Terms and Conditions and the Limited Warranty.\u00a0 The parties may modify this these Terms and Conditions or the Limited Warranty only through a writing signed by each.\u00a0 No waiver by CellarCool of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. (d)\u00a0Correction of Errors and Inaccuracies. These Terms and Conditions may contain typographical errors or other errors or inaccuracies.\u00a0 CellarCool reserves the right to correct any errors, inaccuracies or omissions, and to change or update these Terms and Conditions, at any time without prior notice.[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”][vc_column_text]<\/p>\n

10. Questions or Additional Information<\/h3>\n

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<\/div>\n<\/div>\n[vc_column_text css=”.vc_custom_1629422698425{padding-right: 2% !important;padding-left: 2% !important;}”]If you have any questions regarding these Terms and Conditions or wish to obtain additional information, contact us via phone at 1.855.235.5271\u00a0or please send a letter via U.S. Mail to: CellarCool\u00a01738 E. Alpine Ave.,\u00a0Stockton, CA 95205[\/vc_column_text][vc_empty_space height=”15px”][vc_empty_space height=”15px”]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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